Privacy policy

Privacy Policy

Last updated: 18 June 2026

Introduction

Bianka Beauté is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, protect, and process your personal information when you visit our website, contact us, book appointments, purchase services, or receive treatments.

By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy.

Information we collect

We may collect and process the following information:

Personal information

  • Full name
  • Email address
  • Telephone number
  • Postal address (where applicable)
  • Emergency contact details (where applicable)

Appointment and transaction information

  • Appointment history
  • Treatment records
  • Services received
  • Purchase history
  • Payment and transaction records

Please note that card payment details are processed securely through our payment providers and are not stored by Bianka Beauté.

Health information

For certain treatments, we may collect health-related information including:

  • Medical conditions
  • Allergies
  • Medications
  • Pregnancy status
  • Skin sensitivities
  • Previous cosmetic procedures

This information is collected solely to assess treatment suitability and maintain client safety.

Technical information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage information
  • Pages visited
  • Referral sources

This information helps us improve website performance, security, and user experience.

How we use your information

We may use your information to:

  • Schedule and manage appointments
  • Deliver treatments and services
  • Process payments
  • Maintain treatment records
  • Communicate regarding appointments
  • Respond to enquiries
  • Provide customer support
  • Improve our services and website
  • Comply with legal, insurance, and regulatory requirements

Marketing communications

From time to time, we may send information regarding promotions, special offers, new treatments, or business updates.

You can opt out of receiving marketing communications at any time by:

  • Clicking the unsubscribe link in emails
  • Contacting us directly
  • Requesting removal from our marketing list

We will never send marketing communications where we are not permitted to do so under applicable law.

Medical and consultation records

Consultation forms, treatment records, and health information are treated as confidential.

This information is only accessed where necessary for treatment delivery, record keeping, insurance requirements, or legal obligations.

How we share your information

We do not sell, rent, or trade your personal information.

Your information may be shared where necessary with:

  • Appointment and booking software providers
  • Payment processing providers
  • Professional advisers
  • Insurance companies
  • Regulatory authorities
  • Law enforcement agencies where legally required

All third-party providers are expected to handle your information securely and lawfully.

Data storage and security

We take reasonable and appropriate measures to protect your information from unauthorised access, misuse, loss, disclosure, alteration, or destruction.

Information is stored securely and access is limited to authorised individuals where necessary.

While we take appropriate precautions, no method of electronic storage or transmission can be guaranteed to be completely secure.

Cookies

Our website may use cookies and similar technologies to improve website functionality, analyse visitor behaviour, and enhance user experience.

You can manage cookie preferences through your browser settings.

Disabling cookies may affect certain website functions.

Data retention

We retain personal information only for as long as reasonably necessary to:

  • Provide services
  • Maintain treatment records
  • Meet insurance requirements
  • Comply with legal and regulatory obligations
  • Resolve disputes where necessary

When information is no longer required, it will be securely deleted or anonymised.

Your rights

Under UK data protection legislation, you have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of your information where legally permitted
  • Restrict certain processing activities
  • Object to certain uses of your information
  • Request a copy of your personal data

Requests can be made using the contact details below.

Children’s privacy

Our services are not intended for children under the age of 18.

We do not knowingly collect personal information from individuals under 18 without appropriate parental or guardian involvement where legally required.

Third-party websites

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of external websites and encourage users to review their privacy policies separately.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be published on this page, and the date of the latest revision will be updated accordingly.

Contact us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact:

Bianka Beauté

Email: enquiries@biankabeaute.co.uk

Website: www.biankabeaute.co.uk